Outlook - Department Shared Mail Files - Send / Delete
By Default Department Shared Mail Files in Outlook are set up in this way:
User: Bill Tester
Department: Finance
Shared Mail File in Question: USC FINANCE SHARED MAILBOX
SENT:
If Bill sends an e-mail from within the USC FINANCE SHARED MAILBOX
That e-mail will be stored in BOTH the Sent folder of Bill Tester's Outlook Mail File AND in the Sent folder of USC FINANCE SHARED MAILBOX
IF for any reason the item only appears in Bill Tester's Sent folder - Contact USCSUPPORT so that this can be corrected.
DELETED:
If Bill deletes an e-mail from the USC FINANCE SHARED MAILBOX it will ONLY appear in the Deleted Items folder within the Bill Tester Outlook Mail File.
IF the users desire to have the deleted item ONLY appear in the deleted items folder of USC FINANCE SHARED MAILBOX
A Registry Key must be altered.
- Click the Windows start menu button
- In the Search programs and files box type 'regedit' and hit Enter
- If prompted enter credentials
- Expand HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options
***NOTE: For Outlook 2013, the path is 15.0 instead of 16.0: (HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options)*** - Right-click on General and select New > DWORD (32-bit) Value (If there is no General folder right click on Options, select New > Key, and enter General for the name)
- Change the name to DelegateWastebasketStyle
- Change the Value to 4
- If Outlook is open, close and restart it
- Messages Deleted from the Shared Mailbox should now go to the Deleted Items of that mailbox instead of the Deleted Items of the person who actually deleted the message
REGKEYS ARE CASE-SENSITIVE!!!!!
|
Rate this Topic:
|
|||
|
