WINDOWS 10 - Conexant Audio Factory - Resolving Failed to create Conexant Audio Factory (SmartAudio issue)

Updated: 03/24/2021
Article #: 166


Tip 1: Check if the Conexant Utility Service is running

Generally, this error is a result of the Conexant Utility Service (CxUtilSvc) not properly running when the operating system starts up. This service is an important component of Conexant High Definition Audio, which is preinstalled in computers from certain brands. So, you have to check whether it is running. With that said, follow the instructions below:

  1. On your keyboard, press Windows Key+R. This should open the Run dialog.
  2. In the Run box, type “services.msc” (no quotes).
  3. Click the OK button to open the Services window.
  4. Once the Services window is up, look for CxUtilSvc. Double-click the service once you’ve found it. This should open the Properties window.
  5. Once the Properties window is up, check if the Service please click Stop option.  
  6. You should also set the Startup Type to Disabled.
  7. Click the Apply button and then the OK button.
  8. Restart your PC.






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