What happens in Cayzu when a Contact is Deleted?

Updated: 01/05/2021
Article #: 178


What happens in Cayzu when a Contact is Deleted?

When a contact is deleted in Cayzu:

Tickets assigned to that Requester remain - but are now listed as assigned to "del_customer name"

For example... Khristine Werner had 3 contacts for whatever reason.  2 were misspelled.
In the process of consolidating the 2 incorrect entries into the correct entry tickets assigned to Kris.werner@usc.salvationarmy.org as the requester become :




The same thing happens to inventory that was assigned to that user.  The inventory is reassigned to del_b440_kris.werner

It can be found via the search function using any attribute.


John Tate

 







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