Outlook - Won't open correctly

Updated: 07/09/2021
Article #: 210


Here is Joe's Krout suggestion

 

[6/15 9:17 AM] Joe Krout

OST File Corruption?

 

 

I have had several cases of Outlook locking up for users and either refusing to load their profile, or not accepting new messages from the server.  I have been able to clear the issue by renaming/deleting the .ost file and .nst files from %USERPROFILE%\AppData\Local\Microsoft\Outlook.  Outlook then loads a new copy the next time it is launched. Is anyone else encountering a similar issue?
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