This message happens when you already have uninstalled Sophos without going through the applications folder and removing the Sophos Endpoint to the Trash.
Here are the following steps to completely uninstall Sophos Endpoint:
1) Login as a local admin on the mac.
2) Open Spotlight
3) Open terminal
4) Run the command: vi kill_sophos
5) Copy the text below in one go, right-click on the terminal window and select 'Paste':
#!/bin/bash
sudo rm -R /Library/Sophos\ Anti-Virus/
sudo rm -R /Library/Application\ Support/Sophos/
sudo rm -R /Library/Preferences/com.sophos.*
sudo rm /Library/LaunchDaemons/com.sophos.*
sudo rm /Library/LaunchAgents/com.sophos.*
sudo rm -R /Library/Extensions/Sophos*
sudo rm -R /Library/Caches/com.sophos.*
6) Press 'Esc' on your keyboard
7) Enter :wq and press return ( Colon W Q Enter)
8) sudo chmod +x kill_sophos then press the Enter button
9) Enter local Mac password
10) Run the script on the terminal >> ./kill_sophos
11) Reboot the computer (important)
12) Proceed with the reinstallation of Sophos Endpoint
If this doesn't work then try this link:
https://support.sophos.com/support/s/article/KB-000033340?language=en_US
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