NoMad - How to reset passwords on a mac
|
|||||
Updated: 01/30/2025
Article #: 330
|
|||||
NoMad - How to reset passwords on a mac
1) If the NoMad app is already installed make sure the user is not signed into NoMad
2) Go to office.com or go on the user's smartphone and open the Microsoft Authenticator app. Then select their profile and scroll towards the bottom and choose change password.
3) A screen will appear and have the user create a new password.
4) On the user's mac wait for the prompt on Teams to have them enter the new password that they created.
5) Once that is done have the user sign into NoMad. Then tell the user to not restart or shut down their mac for one hour for the password to change in their mac's keychain |
|||||
|
|||||
|
|||||
|