Teams mobile - Teams mobile app loop with Microsoft Authenticator app
Updated: 06/12/2025
Article #: 345
Teams - Mobile teams loop with Microsoft Authenticator
** When a user tries to sign into Microsoft Teams mobile app and needs to authenticate it creates a loop of rotating between Microsoft Authenticator and Microsoft Teams mobile and won't stop.
Resolution
- Have a Microsoft365 admin add the user to the USC THQ Users group.
- Then have force an Azure synchronization. Wait a few minutes then try to have the user MFA into Microsoft Teams mobile app. This should have the fixed the issue.
|
Rate this Topic:
|
|||
|
