Teams - stuck in login Loop after AD password change

Updated: 03/24/2021
Article #: 68


Microsoft Teams stuck in login Loop after AD password change

 

 

 

Issue:

 

When a user changes their AD password and tries to load Microsoft Teams and gets an error message even if the user closes and restarts their PC.

 

We need you to sign in! Either your password changed or the server needs your sign-in info again.

 

 

https://techcommunity.microsoft.com/t5/microsoft-teams/stuck-in-a-sign-in-loop-after-changing-my-password/m-p/262741

 

 

Solution:

 

1) Go to the Control Panel and uninstall Microsoft Teams as the user.

 

2) Reinstall Microsoft Teams as the user

 

3) Now the user should be able to login into Microsoft Teams

 

 

 

 

 

 

 

 

 







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